Frequently Asked Questions
WHAT IS AN INDIVIDUAL LEASE?
An individual lease means each resident signs a lease for their own specific bed space. You sign a lease for a bed in an apartment and share common areas such as living room and kitchens with other roommates. You are only responsible for your rental installment and lease terms and will not be held liable for any unpaid rent by your roommate(s). Apply Today!
AM I ALLOWED TO REQUEST A SPECIFIC UNIT?
You can list your preferences on your application, and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your lease was received. View Our Floor Plans.
WHAT IS AN INSTALLMENT?
​​A typical lease is less than 12 months of occupancy which coincides the academic calendar. The leaseholder is charged a total rent amount for the contracted occupancy timeframe. The entire amount could be paid before you move in. That would be AWESOME, so feel free to do that if you want. However, we allow you to make 12 equal monthly installments on that total rent amount. These are not rent payments for the month, instead they are installment payments and are not prorated.
HOW CAN I MAKE A PAYMENT?
​We accept online payments through the resident portal. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your lease agreement for more information.
DO I HAVE TO BE A STUDENT TO LIVE HERE?
No, you do not. We rent to anyone over the age of 18 that wants and qualifies to live at our community.
WHEN ARE THE INSTALLMENTS DUE?
Installments are due on the 1st of every month per the payment schedule outlined in the lease agreement.
WHAT IS THE PROCESS TO BE ROOMMATE MATCHED?
​​If you’re looking for a roommate, fill out our roommate-matching questionnaire online during your application process. We will use that information to match you and your future roommate(s). Be sure to answer each question! If you already know who you want to live with, we can help sort out the details or you can send them a link during the application!
WHAT ABOUT MY CAT/DOG, CAN I BRING THEM WITH ME?
​Yes! Our community is pet friendly; in fact, our office loves to meet your furry friend! Breed restrictions apply and only 2 pets per apartment are allowed. View Our Pet Policy
WHAT IF I NEED TO BREAK MY LEASE OR DON'T RETURN FOR THE NEXT SEMESTER?
​​​The lease is binding and cannot be broken or terminated. If you cannot live with our community after signing the lease, you will need to sublease. All subleases must apply to our community and qualify the same way you did. Please call the office to learn more about our subleasing policy and we will be happy to assist.
DO YOU HAVE AN ON-SITE TEAM?
​​​Yes! Our community strives to provide the best level of service and that starts on the ground with your office and maintenance team members who are available to you during office hours. We also have a 24-hour emergency maintenance service.
Is key fob or code access required for amenities?
Yes. Key fobs are required for residents to gain access to our pool, laundry center, and fitness center.
Are amenities secured and accessible by residents only?
Yes. Key fobs are required for residents to gain access to our pool, laundry center, and fitness center.
What are the hours of the clubhouse?
Our clubhouse is open from 8am to 5pm Monday through Sunday
What are the hours for the fitness center?
Our fitness center is open from 8am to 5pm Monday through Sunday
Is the fitness center open 24 hours?
Our fitness center closes at 5pm
What time is the pool open, and is it seasonal?
The pool is open during the summer season from 8am to 5pm Monday through Sunday
Is the community gated?
No, our community is not gated.
Do you have a business center? When is the business center available for use?
No, our community does not have a business center.
When is the resident clubhouse open?
Our clubouse is open from 8am to 5 pm Monday through Sunday
Can I reserve the clubhouse for private use?
Our clubhouse is not available for private use.
What times can I access the clubhouse?
Our clubouse is open from 8am to 5 pm Monday through Sunday
What are the hours of the laundry facility?
Our laundry facility is open from 8am to 11pm Monday through Sunday
What other resident amenities does your community offer?
We also offer a dog park, basketbal court and community grill areas
Does community offer high-speed internet and co-working spaces for remote workers?
Our community does not provide high-speed internet or co-working spaces. However, internet packages are available with local providers.
Are there shared workspaces or meeting rooms available?
We do not have meetings rooms at our community.
Do common spaces have high-speed internet?
Our community does not provide common area high-speed internet.
How do I get my packages/do you have package lockers?
Packages can be delivered to your door or to the office for pickup
Where do deliveries go?
Deliveries to your door or to the office for pickup are available.
Do you offer outdoor grilling areas for residents?
Yes, we have several locations in our communtiy for outdoor grilling.
Do you offer valet trash service and/or recycling?
Our community does not offer valet trash or recycling.
Are concierge services available?
Not at this time
What types of concierge or front desk services are offered?
Not at this time
What kind of resident social events and community gatherings are hosted at the community?
Our community social events vary each month. Stay tuned to our social media and resident portal for details!
Do you have a convenience mini-mart or vending machines for residents?
Not at this time
Do you have outdoor green space like courtyard, walking paths, etc.?
Not at this time
Do you have DIY space or studio space?
Not at this time
Is there a dedicated dog park or pet wash station on-site?
Yes, we offer a dog park at our community.
Does the community have a pool and if so what are the hours of operation?
Available during the summer Monday through Sunday 8am to 5pm
What is the smoking policy?
Smoking is only permitted in designated outdoor areas. All smoking must take place at least 15 feet away from any building.
Is smoking allowed in apartments or common areas?
Smoking is only permitted in designated outdoor areas. All smoking must take place at least 15 feet away from any building.
Are pets allowed, and what is the pet policy?
2 pets per apartment, aggressive breed restrictions, $30 monthly pet rent per pet, and a $300 non-refundable pet fee per pet.
What is the parking situation?
Our community offers surface parking and we have covered parking available for $25 and first come first serve parking
Is parking assigned or open?
Surface parking is open at at first come first serve basis.
Are garages or covered parking available?
We offered covered parking for $25
What is your policy on guests staying overnight?
3 consecutive days are allowed
Are there quiet hours or community rules I should know about?
City ordanence is 10pm to 7am
What schools are in the area?
Southeast Missouri State University. Jefferson School District
Which school district is the property located in?
Jefferson School District
Is rideshare service (like Uber/Lyft) commonly available in the area?
Uber, Lyft, Cape Transit Authourity
How far is it to the nearest airport or train station?
Cape Air is a 12 Minitue drive from The District
What is the travel time to the closest airport or transit hub?
Cape Air is a 12 Minitue drive from The District
Are you near any transportation routes? Which ones?
None at this time
Is public transit accessible nearby?
Uber, Lyft, Cape Transit Authourity
How walkable/bikeable is the community?
The area is walkable
What is the walk score or bike score?
70
Are there sidewalks, trails, or bike paths in the area?
Yes there are sidewalks throughout the community
Are there grocery stores or shopping centers nearby?
We are within walking distance of grocery stores and resturants
What are the closest options for groceries and dining?
We are within walking distance of several grocery stores and resturants
Does the community have additonal storage outside of the apartment? If so, is there a monthly fee?
Most units come with outdoor storage closets
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Yes most recent renovations 2025
When were these apartments built?
1972
Are elevators available for resident use?
not at this time
Is additional storage available inside or outside the apartment?
outside storage units are available for most units
Do apartments have ceiling fans?
Yes
What type of flooring do the apartments have?
Carpet and Vynil mixture
Do apartments include in-home laundry or access to shared laundry?
Hookups, Washer and dryer and Laundry facility offered
Are the in-unit washers and dryers full-size, frontload, or stackable?
Full Sized washer and dryers
What kind of appliances and features does the kitchen have?
Microwave, Fridge, Dishwasher, garbage disposal and Stove
Is there a disposal installed in the sink?
Yes
Is a dishwasher included in each apartment?
Most apartments include a dishwasher
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Does the kitchen have a chef's island?
No
Does the kitchen include a dedicated pantry?
No
Does the apartment feature any smart home technology?
No